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KNOWLEDGE, IN CONVERSATION

Give your customers answers from your company’s documents. In chat or by voice, in Arabic or English.

Get startedHear the voices
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FROM YOUR FILES TO YOUR CUSTOMERS

The answer is there. Bring it closer.

Upload your files, choose a voice and try a conversation. Your team, sources and usage stay in one dashboard.

See how it works
0ways to talk: text & voice
0Arabic voices
0team roles
0Arabic & English
Interactive example

Ask about shipping or refunds — Arabic or English.

Illustrative demo — test your files in the dashboard

THE VOICE LIBRARY

Hear it before you choose it.

Different tones. A personality that fits your business. Listen to six Arabic samples, then set your agent’s voice in the dashboard.

RECORDED VOICE SAMPLEArabic

Sara

Firm

أهلًا بكم! أنا سارة، وكيلة بن كودا الذكية. كيف أساعدكم؟

0:000:05

A short introduction, not a live conversation.

Start with the right tone. Test your own questions and product names in your project.

Choose your agent’s voice

An example

An answer.

كم سعر الشحن لأسوان؟
الشحن لأسوان ٤٥ جنيهًا، ويستغرق يومي عمل.
المصدر: سياسة الشحن — القسم ١٢مثال توضيحي لإجابة من ملفك

A sample conversation to show how answers work. Try your own documents in the dashboard.

Why Bincoda

01

Answers from your documents

Let customers ask a question instead of searching through files. Review the sources behind the answer.

02

Arabic and English together

Use documents in either language and choose an Arabic voice that fits your business.

03

Keep track of spending

See call charges and the balance available for your next conversation.

How it works

PDF · DOCX · TXT

Add your documents

Upload text-based PDF, Word or text files. Keep each project’s knowledge together.

30 voices · Your call settings

Make it sound like you

Choose from 30 Arabic voices. Set your call duration and budget, then test with real questions.

Browser voice · Chat API

Start a conversation

Try chat or a browser call. Review the answer, then connect your app when you are ready.

Inside your workspace

From your first file to every conversation.

One place to organize company knowledge, try answers and review usage.

Start with what your company knows.

Upload files to your knowledge base. Follow each file’s processing status and search its contents before using it in a conversation.

Open in the dashboardSign-in required
Demo project · Customer supportIllustrative preview

Knowledge base

3 sample files
Shipping policy.pdf124 KB
Indexed
Customer questions.docx86 KB
Indexed
Product guide.csv240 KB
Processing

PDF · DOCX · TXT · CSV · JSON

Sample data to explain the interface, not a real account.

The platform

Voice

Choose a voice that fits your business

Try an Arabic voice conversation in your browser. Set a call limit and review the session history and available transcripts.

  • Browser calls
  • 30 Arabic voices
  • Call history & transcripts

See where answers come from

Review the document passages used in an answer. If no useful source is found, the assistant is designed to say so.

Sourcesavailable for review

Follow your call costs

See reserved funds, call charges and returned balances. Chat and document processing usage are listed separately.

USDwallet currency

Search in both languages

Find information in Arabic and English documents. Choose which knowledge each project can use.

AR·ENArabic & English

Connect your app

Use the API to bring chat into your product. Create access keys with the permissions your integration needs.

4API permission scopes

Channels

Start a conversation. Bring it to your product.

Try your assistant in the browser, or connect it to your app. The same project knowledge, wherever you build.

Conversation workspaceIllustrative example
b.

Ask. Listen. Check the source.

Project knowledge Chat & voice

When will my order arrive?

Bincoda

Within two business days of confirmation, according to the shipping policy.

Source: Shipping policy

Prefer speaking? Try a voice call in the dashboard.

Open chat

More channels on the roadmap

Planned integrations. Not available yet.

  • WhatsApp
  • Phone / SIP
  • Slack
  • Zapier

Use cases

Answer shipping and return questions from your store policies. This is an illustrative example.

هل أقدر أرجّع المنتج بعد أسبوعين؟

Returns are accepted within 14 days of delivery — item unused, in its original packaging.

[doc:returns-policy.pdf]

Security

Project boundaries

Project-bound API keys and scoped access controls.

Roles for your team

Separate owner, administrator, member and viewer permissions.

Answers you can review

Review answer sources, usage records and call transcripts in the console.

Pricing

/01

A clear balance

See your balance, top-ups and spending in one place.

/02

Usage details

Inspect recorded operations and costs by project and time period.

/03

Limits you control

Set monthly organization or project budgets and review threshold alerts.

Pricing and payment availability depend on your workspace configuration. Review rates and balance in the console before paid usage. Subscription plans are not sold on this page.

View balance and costs

Connected to what you build

Your knowledge here.
Your customers there.
Bincoda connects them.

Product details, store policies, support answers. Turn them into an assistant your customers can talk to, on your website or in your app.

  1. 01

    Add your files and business information.

  2. 02

    Test answers with real questions.

  3. 03

    Connect the assistant to your site via API.

Your knowledge. Every conversation.

Bring your files into one project for chat, search and voice. Or connect your own app through the API.

Explore the API

On the integration roadmapNot available yet

  • WhatsApp Business
  • Shopify
  • WooCommerce
  • Slack
  • Notion
  • Google Drive
  • Zapier
  • Salla
  • Zid

FAQ

What does Bincoda do?

Bincoda searches your company’s documents to help answer questions in chat or by voice. You can review the sources, manage your team and follow usage in one dashboard.

Does it support Arabic?

Yes. You can use Arabic and English documents and choose from 30 Arabic voices. Try your own questions and names to find the voice that works best for you.

What if the answer is not in my documents?

The assistant is designed to explain when it cannot find a suitable source. Review its answers and settings with your own documents before offering it to customers.

Who can access my documents?

Access is linked to your organization, project and team permissions. You can manage access and request document deletion from the dashboard.

Can I use WhatsApp or phone numbers?

Browser voice and API access are available now. WhatsApp and phone/SIP connections are planned and are not available from this page.

Add a document and try your first conversation. Then choose the voice and settings that fit your team.

Get started
Bincoda — Voice and chat from your company knowledge